Nexxo
Delete your account and data.
How to request deletion of your Nexxo account and personal information.
Option 1: From the app (recommended)
Open Nexxo and sign in. Go to Profile / Settings, select Delete account or Delete my data, then follow the on-screen confirmation. Your request will be processed automatically.
Option 2: By email
Email soporte@nexxoapp.com from the address linked to your account with the subject “Data deletion request”. Include your username or information that identifies your account. Do not include passwords. We will process the request and confirm deletion within a maximum of 30 business days.
What is permanently deleted
Your profile information (name, email and profile photo), login credentials, groups where you are the only member, personal expenses, settings and notification preferences.
What is retained and why
Shared expense history is retained to preserve other participants’ balances. Your name is anonymized as “Deleted User”. Security, transaction and server activity records may be retained for the period required by applicable law, generally up to five years, to meet legal obligations, prevent fraud and resolve disputes.
